Terms of Service
Terms of Service
1. Agreement to Terms
By accessing or using Option10.com (“Site”) or any of the services offered by Option 10 LLC (“we,” “us,” or “our”), you agree to abide by these Terms of Service and all policies referenced herein (together, the “Terms”). If you do not agree with any portion of these Terms, you should not use or access the Site or services.
These Terms apply whether you are a “guest,” “client,” “user,” or any other role. Your use of the Site or our services binds you to these Terms.
2. Services Provided
Option 10 offers business coaching, consulting, digital services, and related products (e.g. courses, tools, funnels, etc.). We may change, suspend or discontinue any aspect of the services at our discretion, with or without notice.
We do not guarantee specific results (e.g. revenue, growth, client acquisition), unless explicitly stated in your separate agreement or contract with us. You accept that your success depends in part on your effort, market conditions, and many external variables.
3. Registration, Accounts & Credentials
If you create an account with us (for courses, portal access, etc.), you are responsible for:
Providing accurate, current, and complete information
Protecting your login credentials and not sharing them
Notifying us immediately if your credentials are compromised
We reserve the right to suspend or terminate accounts that are fraudulent, inactive, or in violation of these Terms.
4. Payment, Fees & Refunds
Unless otherwise agreed in writing:
All fees for coaching, digital services, courses, or products must be paid via our accepted payment methods.
You are responsible for timely payment (including applicable taxes).
Late payments may incur interest or suspension of services.
Refunds (if any) will follow the refund policy stated in your purchase contract or on the sales page. If no refund is offered, we may refuse to issue one, except as required by applicable law.
If you believe a charge is incorrect, contact us within 30 days so we can review it.
5. Intellectual Property
All content on the Site (text, designs, graphics, tools, images, software, and logos) is owned by or licensed to Option 10 and is protected under copyright, trademark, and other laws.
You may view and interact with content for your personal, non-commercial use only, unless we grant you explicit permission otherwise.
You agree not to:
Reproduce, distribute, modify, or publicly display our content (except as allowed)
Use it for commercial purposes without our permission
Remove any proprietary notices (e.g. copyright or trademark statements)
If you submit feedback or suggestions, you grant us a nonexclusive, irrevocable, royalty-free license to use them for any purpose.
6. Acceptable Use & Prohibited Conduct
While using the Site or our services, you agree not to:
Use the services for unlawful or fraudulent purposes
Violate intellectual property rights of others
Transmit viruses, malware, or harmful code
Interfere with or disrupt security, servers, or networks
Use bots, scrapers, or automation tools to access or extract content
Attempt to gain unauthorized access to any portion of the Site or other accounts
Harass, threaten, or harm others, or upload defamatory content
We reserve the right to refuse service, suspend access, or remove content that violates these rules.
7. Third-Party Links & Tools
Our Site or services may contain links to third-party websites, tools, or services (“Third-Party Resources”). We do not control and are not liable for them. You use them at your own risk and subject to the third party’s terms.
If you use integrations (e.g. payment gateways, analytics, plugins), those are governed by the third party’s policies as well as ours.
8. Disclaimers & Limitation of Liability
Disclaimers
We provide the services “as is” and “as available,” without warranties of any kind, express or implied, including (but not limited to) warranties of merchantability, fitness for a particular purpose, or non-infringement.
We make no guarantee that the Site or services will be error-free, secure, uninterrupted, or free of harmful components.
Limitation of Liability
To the maximum extent permitted by law, Option 10 and its officers, employees, agents, or affiliates will not be liable for:
Indirect, incidental, special, or consequential damages (loss of profits, data, business, goodwill)
Any claim arising from your use (or inability to use) our services
Claims greater than the amount you paid us in the 12 months preceding the claim
Some jurisdictions won’t allow exclusion of certain warranties or limitations of liability, so parts of this section may not apply to you.
9. Indemnification
You agree to defend, indemnify, and hold harmless Option 10 and its personnel from all claims, damages, liabilities, losses, costs, or expenses (including attorneys’ fees) arising out of:
Your breach of these Terms
Your use of the services
Your violation of laws or rights of third parties
We reserve the right to take over the defense of any claim at our expense.
10. Termination
We may suspend or terminate your access to the Site or services (or parts thereof) at any time, with or without cause or notice.
Upon termination:
Your rights under these Terms will immediately cease
You must stop using and delete all copies of the Site content
Any outstanding payments remain due
If you wish to terminate, you may stop using the services and, where applicable, follow any termination procedures in your service agreement.
11. Changes to Terms
We may modify these Terms at any time. When we make material changes, we will provide notice (e.g. by posting a banner, sending email, or highlighting the changes). Your continued use after changes indicates your acceptance of the new Terms.
We recommend you check this page regularly.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the state in which Option 10 is registered (without regard to conflict-of-law rules).
Any dispute arising out of or related to these Terms or your use of our services shall be resolved via:
Good-faith negotiation
If unresolved, binding arbitration (if permitted by your jurisdiction)
Or court proceedings in the proper local courts
You waive the right to a class action or jury trial to the extent permitted by law.
13. Severability & Waiver
If any part of these Terms is found invalid or unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in effect.
If we do not enforce a right or provision, that does not constitute a waiver of that right or provision later.
14. Entire Agreement
These Terms (together with your service agreement, our Privacy Policy, and other referenced policies) make up the full agreement between you and Option 10 concerning your use of the Site and services, overriding any prior agreements or proposals.
15. Contact Information
If you have questions, issues or notices, you may contact us at:
Option 10 LLC
Email: ad***@******10.com